Refund policy

REFUND AND RETURN POLICY

All Sales Are Final

Due to the nature of our personal care, skincare, fragrance, and handcrafted products, all sales are final. We do not accept returns, exchanges, or change-of-mind returns.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery at info@mamaglowskincare.com.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the damaged, defective, or incorrect item and packaging

After we review and approve the claim, MamaGlow Skincare will provide a replacement of the affected item at no additional cost to you.

If a replacement is unavailable, we may issue a refund to the original payment method for the affected item. If a refund is approved, processing times may vary depending on your financial institution.

Customers are not responsible for replacement shipping costs for approved damaged, defective, or incorrect order claims.

Contact Us

For questions regarding your order or this policy, contact:

MamaGlow Skincare
Email: info@mamaglowskincare.com